Xbox is investigating reports of consoles turning off or returning home while playing sports games.
As spotted by VGC, Xbox first acknowledged the issue on September 14, noting that the issue appeared to be specifically related to NBA 2K22. But today the company released an update explaining that the investigation is ongoing and extends to similar reports of people playing Madden 22 and FIFA 22.
“Teams continue to investigate reports of consoles turning off or leaving home while playing NBA 2K22,” a tweet from the official Xbox support account read. “This investigation also includes similar issues that may be encountered while playing Madden 22 and FIFA 22. We will keep you posted as soon as we can.”
This investigation also includes similar issues that may be encountered while playing Madden 22 and FIFA 22. We will keep you posted as soon as we can.September 24, 2021
Looking at the subtitles for the aforementioned Games, reports of mid-session console crashes are quite common and seem to primarily affect gamers on Xbox Series X and S. However, a number of users claim to have encountered a similar issue in older games, including NBA. 2K21 and NBA 2K19. “2k21 did it to me, too,” says an EtherAstronaut on Reddit. “This is the only game I had problems with and now 2k22 has done it too. Maybe I should send my series c [sic] for repair but I find it weird that these are the only games that do. “
It’s unclear when the issue will be resolved, but we’ve contacted Xbox for clarification and will update this article if we have a response.
To play it all right now, check out our list of best sports games in 2021.