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January 2019

CBS Sports app issues and how to fix them

By Sports app

This guide will show you how to troubleshoot CBS Sports app issues that may prevent you from watching the Super Bowl and other games on the CBS Sports app. We’ll show you how to fix issues on your own, without waiting for a response on Twitter, so you don’t miss an epic Super Bowl moment.

From CBS Sports app error codes, Super Bowl streaming issues, and not being able to access what you want, this guide will show you the fastest way to troubleshoot issues with the CBS Sports app. CBS Sports app and streaming service.

We don’t often see the CBS Sports app down for long periods of time, it crashes every now and then. This can happen even more during big events like the Super Bowl, when more viewers tune in. If this happens, there are still things you can do to get up and diffuse faster.

Is CBS Sports down?

Is the CBS Sports app down?

The biggest question people ask is, “Is CBS Sports down? This happens most often during major streaming events, and there’s a good chance it will happen during the Super Bowl. If the service is down, you may see a connection unavailable error or the flow may stop completely. This can happen on iPhone, Android, Apple TV, and Smart TV devices.

You can check DownDetector and other sites to see if this is a common problem or if it is just you. You should also try searching on Twitter for #CBSSports Where #CBSSportsApp hashtags where users can complain.

If you have another way to watch CBS, via cable, via stream on another service you use, or in another app, give it a try. You can even try another device in your home that may work.

If that happens, you can try watching games like the Super Bowl on CBS All Access. You can get a 7 day free trial of CBS All Access, but after that you will need to pay for it. You can go straight or get CBS All Access through Amazon Prime.

How to fix CBS Sports app skipping, buffering and freezing

When the CBS Sports app is running skipping video, buffering and freezing issues are the biggest issues. You can fix them yourself in just a few steps. You may need to restart your device and restart your home internet connection, which will take a few minutes, but may resolve issues faster than CBS.

  1. Restart the CBS Sports app.
  2. Restart your phone, tablet or smart TV.
  3. Try on another device in your home.
  4. Switch to LTE on your phone or try an access point.
  5. Restart your router.

You normally won’t need to go through all of these steps to troubleshoot issues, but you do need to take them to try and fix your CBS Sports buffering and freezing, especially during the Super Bowl. We’ve run into situations where we could stream to one device in the house, but not another, so try a different device while you try these steps.

How to fix CBS Sports app connection issues

How to troubleshoot connection issues with the CBS Sports app.

How to troubleshoot connection issues with the CBS Sports app.

One issue we hear about on a regular basis if you’re not using the CBS Sports app is not being able to sign in or having to sign back in and not knowing your password. You will connect most often with your cable subscription, or your Hulu or PS Vue subscription. On some devices it will share it, but on others you will have to reenter it.

If prompted, choose your TV provider, and then sign in. If you are unable to sign in, you may need to reset your password for the company you get your TV service from. Then you can connect with that and go to streaming.

How To Fix How To Fix CBS Sports App Crashes

If the CBS Sports app crashes a lot, there are things you can try to quickly revert. These steps can fix most app crashing issues on iPhone or Android. They also help on a smart TV or other connected device.

  • Force close the CBS Sports app.
  • Check for updates to the CBS Sports app.
  • Uninstall CBS Sports and reinstall it.

If that doesn’t fix the issue, you should restart your device and check your device for updates, which can help with overall stability.

How to fix CBS Sports app connection issues

If there is a major problem connecting to CBS Sports, it is normally on their end and you will have to wait for a fix, but if the problem does not affect all users, it could be your home network. You can test this by switching to an access point or LTE, but to fix it you will need to take some additional steps.

Confirm this is your network by trying on another device or checking if you can access the internet by going to another webpage on a device on your WiFi network. If you are having network problems overall, you will need to restart your modem and router. You may also need to call your cable or internet company and ask for help. Most of the time, their first step is to unplug the modem, wait 60 seconds, and then turn it back on. This can solve many problems.

How to fix other CBS Sports app issues

If you continue to have issues with the CBS Sports app that you cannot resolve, you will need to get help from CBS directly. Ignore Twitter and go straight to the CBS Sport customer service team, but keep in mind that they likely won’t be able to help you in real time when a big game is underway.

Most of the time, your cable company will not be able to help you with CBS Sports app issues. They can make sure you have the right plan and help you with internet issues, but CBS Sports support will be the best way to get help with major issues.

Contact CBS Sports App Support using this link.