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August 2018

Market streaming on the NBC Sports app

By Sports app

For technical questions regarding streaming content:
Please see https://www.nbcsports.com/bayarea/basic-page/live-stream-faqs for answers to any technical questions you may have. If you cannot find your answer, send your request by e-mail to [email protected].

How can I stream A’s games?

If you subscribe to NBC Sports California through a participating video provider and reside in an area where you can view Market A games on NBC Sports California, you will be able to access content at www.nbcsportscalifornia.com/AthleticsStream on desktop as well as on the NBC Sports app (TV Everywhere). If your provider has not yet entered into an agreement with NBC Sports California to make TV Everywhere available, you will not be able to authenticate and stream the content. Please call your participating provider if you are unable to access the game stream via www.nbcsportscalifornia.com/AthleticsStream on desktop or the NBC Sports app.

What is the NBC Sports app?

The NBC Sports app is NBC Sports Group’s live streaming platform for desktop computers, mobile devices, tablets and connected TVs.

Is there a cost to download the NBC Sports app?

No, the NBC Sports app is free to download. The NBC Sports app streams all games via “TV Everywhere”, giving consumers added value to their subscription service at no additional cost.

How do I verify/authenticate my video provider account?

If you subscribe to NBC Sports California through a participating video provider, when prompted, select your video provider from the drop-down menu. You will then be asked to enter your username and password for your supplier, just like when you pay your bill online. Don’t forget to check “remember me” so you don’t have to log in again. If you don’t have an online account with your video provider or can’t remember your username and password, please contact your video provider for more information. If you already have a username and password from your video provider, you won’t need to create a new account. If you haven’t yet registered an account with your video provider, you’ll need to do so with a valid email address. Please contact your video provider for more information.

What if I forgot my username and/or password?

Most video providers offer an easy way to recover or reset your password. Please contact your video provider for more information.

Why isn’t my video provider listed?

We are actively working to add additional video providers so that all NBC Sports California viewers have access to TV Everywhere. If your provider is not listed, please contact your provider and express your interest in receiving this service. Check back regularly to see if your supplier has been added to the list of participating distributors.

Q: Can I access A’s games through a connected TV?
*_A: *_Yes. Live streams of A’s games on NBC Sports California are available through the NBC Sports app on connected TV devices after you first authenticate your subscription. The NBC Sports app is powered by Playmaker Media and is available on Apple iOS, Android, and select Samsung devices, as well as Amazon Fire, Apple TV, Chromecast, Roku, Win10, and Xbox.

Can I stream A’s games while I’m out of town?

its functionality is currently not available. Although you cannot stream outside of the market, you can stream if you are traveling within NBC Sports California A territory.

Why am I excluded from playing my A’s via TV Everywhere?

Similar to A’s game shows on NBC Sports California, game availability through TV Everywhere is subject to territorial blackout restrictions.

I haven’t had any issues (travel/simultaneity/various technologies) with NBA/NHL – why am I getting this message for MLB content?

MLB content is subject to a different set of technical and security requirements than NBA/NHL games.

I’m at work, in my local market on a desktop computer, but I’m passed out?

In some cases, such as at work, some networks use an out-of-state shared wireless or Internet service provider. In this case, your office is registered as out of state since the Internet ISP is based out of state. As a result, your desktop will be blacked out, as our games are subject to territory restrictions.

If not, please follow the “technical question” escalation (as written in the first question above).

Is NBC Sports or NBC Sports regional network content available without a subscription to a video provider?

A: Yes, you can continue to www.nbcsports.com or your regional network websites to access select event clips, highlights and expert commentary without a video provider subscription.